Frequently Asked Questions

We have a dedicated Student Success Manager who works closely with our team of Admissions Counselors to understand their experience and style, while also learning about a student’s goals via our Onboarding Form/Persona Assessment process to ensure we're matching students with the best-fit Counselor. Three factors are considered during the pairing process: 1) the student’s story, personality and goals based on onboarding form responses, 2) schools on the student’s list, and 3) area of study (if decided).

We understand the importance of getting the counselor pairing right and therefore have a dedicated Student Success Manager whose sole responsibility is to identify best-fit Counselor matches; we have an excellent track record in regards to the student-counselor pairing. However, if you have any concern over the compatibility with the Counselor once you've met, you would provide that constructive feedback to our Student Success Manager and they would work with you on next steps.

Our Premium Counselors have 7+ years of experience supporting students through this process; Standard Counselors generally have 2-6 years of experience.

Students work one-on-one with their assigned Counselor throughout the engagement with a community network “behind the scenes” supporting them. There are writing support teams assisting with essay editing, as well as internal meetings/collaboration amongst Counselors.

All sessions are one-on-one, there are no group sessions.

As part of the College Candidacy Development Program (grades 9-11), the Counselor will work with the student to compile a list of selective and competitive summer programs and opportunities to target and apply to - including online courses, boot camps, summer immersion programs, internships, shadowing and research - and will support the student through the application process (outreach strategy, essays, interviews, letters of recommendation). Further, the Counselor will provide guidance on how to successfully seek out and secure local shadowing, internship or research opportunities via outreach where perhaps these enrichment hours can take place throughout the school year instead of waiting for the summer months alone.

Yes, if you would like additional support outside of the included hours, we can add “a la carte” candidacy development hours, and your Admissions Specialist can assist you with that.

28% of our students have received scholarships from foundations and organizations such as Coca-Cola Scholar, Cameron Impact, Davison Institute Fellow, Gates Scholar, and more. The average amount awarded to our students is $34,000, with a maximum amount of $150,000.

As part of our SAT/ACT Tutoring Services, we do offer practice tests as well as question banks.

Yes, we have a dedicated 1:1 tutoring program for the new digital format of SAT. Our DSAT focused tutoring helps students prepare for the new format along with prepping students for the adaptive nature of the test. As part of the program, we provide students with 23 practice tests, 200+ video drills as well as 1800+ practice questions.

We work under privacy and confidentiality with our families and are therefore unable to provide direct contact information; however, we have several families who have shared their experiences by way of success stories and video testimonials.

Yes, we offer a 5% discount if you enroll two or more students in our program.

A couple of things that we feel set us apart are 1) the Roundtable that we participate in each year; this helps us stay connected and on top of the relevant shifts happening in admissions trends year-over-year, and 2) the caliber of our Counselors. We have a rigorous vetting process and hold our Counselors to a high standard, not only in the way of their experience but also their success rates with students. You can learn more about our team here and see all Counselor profiles here.